AIR FREIGHT

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AIR FREIGHT SOLUTIONS

Freight 365 offer complete Air Freight Import & Export Solutions Globally. Being proud members of the WCA (World Cargo Alliance) and GLA (Global Logistics Alliance) gives us access to more than 30,000 verified agents globally.

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What Happens With My Airfreight?

This page contains all the information you need to prepare for your air freight quote and booking. It also explains potential risks or challenges that can arise with air freight cargo and offers guidance on effective planning to minimise these risks.

For more information, contact the team, details via the button below.

WHERE DO I START?

The 5 key pieces of information that your forwarder will require to provide an accurate quote are:

The Origin of the Cargo, The Dimensions of your Shipment, the Incoterms on which you will be Shipping, The Final Destination and the Deadline for Delivery

Origin of Cargo

It’s crucial to provide accurate addresses and details about any restrictions, such as preferred loading times, forklift or lifting equipment requirements, restricted access, or potential challenges the haulier may face when collecting your cargo.

If these details are inaccurate or are miscommunicated, if any restrictions are not mentioned, you may face additional costs, such as wasted journey & storage fees, and encounter possible delays, impacting the rest of your cargo’s journey.

The Dimensions

Provide extremely accurate measurements, as airlines are quick to capitalise on any potential discrepancies. If the information you provide is even slightly wrong, it can give the carrier an opportunity to impose additional charges or delay your cargo.

Once the airline has your cargo, your options become limited, and you may have no choice but to pay any additional charges. To avoid this, ensure you provide accurate measurements and weights, including the pallet or packaging.

The Incoterms

International Commercial Terms, commonly known as Incoterms, define the rules and conditions that buyers and sellers use in global trade. These terms have been developed by the International Chamber of Commerce (ICC) and are internationally recognised.

These terms help determine the costs of your shipment and clarify who is responsible for covering them. They also specify the point at which the risk transfers during each stage of your shipment. Ask for our Incoterms 2020 guide.

The Final Destination

It is essential to provide precise addresses and any relevant restrictions, including preferred delivery times, requirements for forklifts or other lifting equipment, access limitations, or potential challenges the haulier might face when delivering your cargo.

If these details are incorrect or any restrictions are not explained, you could incur additional charges or possible delays, this could mean your cargo incurring warehousing, wasted journey or storage fees, along with delays.

The Deadline

The most crucial factor in providing an accurate quote for the most cost-effective service is the deadline. A good Forwarder will be familiar with both reliable and economical carriers for global freight movements, knowing the deadline is essential to ensure the most suitable services.

If we have the gift of of time, we can provide quotes for more cost-effective services while still ensuring excellent service. However, urgent shipments will need to be managed by reliable carriers to meet tighter deadlines.

Why Choose Air Freight?

Speed and Efficiency

Air freight is the fastest mode of transportation, making it the ideal choice for time-sensitive shipments. If your cargo needs to reach its destination quickly, whether due to urgent demand or tight deadlines, air freight ensures that your goods arrive in the shortest possible time.

Global Reach

Air freight services offer unparalleled global coverage, making it possible to ship to almost any location, even remote areas. With a well-established network of international routes, air freight allows businesses to maintain an agile and responsive supply chain, ensuring products are shipped across borders with ease.

Safety and Reliability

The stringent security measures in place at airports make air freight one of the safest options for transporting valuable or fragile goods. Airlines and freight companies adhere to strict regulations to protect cargo from damage or theft & shorter transit times reduce the risk of handling-related issues.

ORIGINS, DESTINATIONS & COMMODITIES

LOCATION.. LOCATION.. LOCATION

Even if you, your customer, or your supplier have a warehouse in a beautiful location, how easy is it to access? More importantly, how feasible is it for a 44-ton articulated truck? It is crucial to inform your Freight Forwarder about any restrictions or access challenges the haulier might face on the way to collect or deliver the goods.

If the haulier isn’t informed of any restrictions, it could result in delayed collections/deliveries, additional charges, warehousing or storage fees, potential loss or damage to goods, and dissatisfied customers.

For example, if you have a shipment of two pallets, each no larger than 1.5 CBM and weighing under 300 kg, coming from China, it could be delivered in a van. However, if your warehouse is located at the end of a narrow country lane that is not suitable for a larger truck, assuming the cargo will arrive in an appropriate vehicle without informing us of these restrictions could be problematic. Often, shipments are amalgamated onto articulated trucks carrying multiple deliveries in the area to maximize efficiency, reduce carbon footprint, and offer the best pricing. If the haulier encounters difficulties accessing your location, you could incur costs for a wasted journey, a return trip to the haulier’s distribution warehouse, storage fees (if the warehouse cannot reschedule the delivery promptly), and charges for unloading and reloading. Avoid these issues by communicating any access restrictions in advance.

If you provide accurate information about access restrictions, your Freight Forwarder can arrange for your goods to be delivered to a nearby distribution warehouse, where a smaller vehicle can then complete the delivery to your location. This approach maintains cost-effectiveness and ensures proper delivery.

If you have any concerns about potential delivery or collection restrictions, please contact our team via the button below. Our experts will evaluate the route to your facility and provide the appropriate advice.

LOADING & UNLOADING

Do you, your customer, or your supplier have the necessary equipment for loading and unloading the cargo? For example, is there a forklift at the destination, or is a tail lift required? If the packaging is oversized, a tail lift might not suffice, and a HIAB may be needed. Providing this information is crucial for obtaining accurate quotes and ensuring smooth logistics.

If such details aren’t provided during the inquiry or booking process, it may lead to delays and additional charges. Your Freight Forwarder should be knowledgeable about the restrictions of different vehicle types and advise accordingly. For instance, if your package is 2.1 metres long and your customer lacks the necessary equipment, a tail lift alone will not be sufficient due to health and safety regulations. A tail lift is, more often than not, limited to loads up to two metres long and 1000kgs, so alternative methods must be considered.

If you are unsure about equipment needed for loading/unloading, just contact one of the team via the button below.

ITS ALL IN THE TIMING

Do you, your customer, or your supplier have preferred or strict times for collection or delivery? Is your warehouse operational 24/7? Typically, deliveries are made during local working hours, from 9 am to 5 pm, but you can specify a time and date outside these hours if needed. Note that such requests may incur additional charges and may require special scheduling through online portals or adherence to specific SOPs.

Do you prefer AM or PM collection/delivery slots? Does your warehouse team have preferred delivery days or reduced hours on specific days? Are there seasonal holidays to consider, such as the European Summer Shutdown in August? Freight-365 can tailor options to meet your specific needs, but we do need to be informed of these details in advance.

If you are unsure about timed deliveries/collections, we can arrange all of this for you, feel free to contact one of our operations specialists via the button below.

DELIVERY CAPACITY

Ensure you inform your Freight Forwarder about your warehouse’s storage capacity and the number of deliveries your team can manage, especially when dealing with multiple or large shipments. Our expertise in Warehousing and Distribution allows us to provide efficient solutions, thanks to our access to facilities in all major port locations globally.

Knowing these details in advance benefits both cost management and operational efficiency. For instance, if you have a large stock order, such as 200 CBM or air charter volumes of goods ready in China, and you book it all at once, it will likely arrive simultaneously (if using a charter service) or within a short timeframe if split across multiple carriers or flights. Freight-365 can organise staggered deliveries upon arrival or select alternative services to avoid warehousing or storage fees. We can arrange short-term storage or rework your cargo to meet specific requirements and deliver it directly to your clients at multiple locations. Additionally, we can manage carton labelling and documentation removal to protect your supplier information, ensuring your shipment arrives in optimal condition.

If you want to know more or discuss the options for your shipment, we can arrange all of this for you, feel free to contact one of our expert team via the button below.

COMMODITIES

For international shipping, you must provide a commodity code (HS code) to classify your goods. This code, which will be declared on your customs entry, determines the rate of duty and import VAT. It’s essential to note that while your Freight Forwarder can assist and advise on the process, they cannot provide the commodity code. If an incorrect code leads to issues, the responsibility will fall on you.

For guidance on finding the correct commodity code, visit the Trade Tariff Portal on the government’s website:

Additionally, you should inform your Freight Forwarder if your goods are classified as ‘Awkward Cargo.’ Key considerations include:

Temperature Requirements: Does the cargo need refrigeration or an ambient temperature range?

Dangerous Goods (DG): Is the cargo classified as dangerous and does it require a Material Safety Data Sheet (MSDS)?

Oversized Cargo: Is the cargo oversized?

Special Categories: Are you shipping tropical woods or pharmaceutical products requiring temperature-controlled shipping or cryostorage?

Providing this information is crucial for customs clearance and arranging your shipment effectively.

If you are unsure about the classification of your cargo for international imports and exports, don’t hesitate to contact one of our Operations Experts for assistance.

dimensions (DIMS) & PACKAGING

WHY IS IT IMPORTANT?

In air freight, shipping costs are based on either the weight or the volume of your cargo, whichever is higher. This is calculated using the ‘Volume Ratio,’ where you pay based on either the weight in kilograms (kg) or the space your cargo occupies in cubic meters (CBM). Typically, air freight charges are calculated in USD for imports and GBP for exports.

What is the Ratio?

The volume ratio often used in air freight is 1 cubic meter (CBM) = 167 kilograms (kg). This means that when calculating shipping costs, if the volume-based weight exceeds the actual weight, the charge will be based on the volume-based weight.
Example Calculations

Scenario 1: (Volume-Based Weight Calculation)Total Volume: 2 CBM
Weight per Package: 100 kg
Volume-Based Weight: 2 CBM × 167 kg/CBM = 334 kg
Actual Weight: 200 kg (2 packages × 100 kg each)
Payload Calculation: The chargeable weight would be 334 kg, as it is higher than the actual weight.

Scenario 2: (GW based calculation)
Total Volume: 2 CBM
Weight per Package: 200 kg
Volume-Based Weight: 2 CBM × 167 kg/CBM = 334 kg
Actual Weight: 400 kg (2 packages × 200 kg each)
Payload Calculation: The chargeable weight would be 400 kg, as it is higher than the volume-based weight.

Clarification
Volume-Based Weight is calculated by multiplying the total volume by the volume ratio (167 kg/CBM). This is used when the volume-based weight exceeds the actual weight.
Actual Weight is the physical weight of the cargo.
In summary, you always pay for the higher of the two: the weight derived from the volume ratio or the actual weight of your cargo.

How do I work out my pallets CBM?

To calculate the CBM of a pallet, use the formula: CBM=Length (m)×Width (m)×Height (m)
For a pallet measuring 120 cm (L) x 100 cm (W) x 135 cm (H): CBM=1.20×1.00×1.35 = 1.62 CBM
If this pallet weighs 250kgs (GW), you would calculate the payload as:
Payload = 1.62 ×167=270.54 kgs
As 270.54kgs is higher than the gross weight of 250kgs, your payload would be 270.54kgs and the rate per kilo will be calculated based on the higher of the two values.
Alternatively, use our online calculator by entering your pallet’s dimensions and weight for an accurate result.

THE MEASUREMENTS

For accurate shipping costs, provide:

Length x Width x Height in metres

Total Gross Weight including packaging, pallets, or crates

When considering Air Freight, it is important to know the size restrictions and airline scales which are explained in the charts further down this webpage.

Air freight usually involves either passenger aircraft (PAX) or cargo aircraft (CAO). Passenger aircraft often offer more economical rates due to more frequent flights but have height restrictions (typically up to 160 cm). To avoid complications, keep the height of your cargo below 155 cm. Ensure your cargo fits within the pallet or crate to prevent damage and make loading easier.

For example, with 120 boxes (40 cm x 40 cm x 40 cm each) on a standard UK pallet, we recommend stacking up to 18 boxes. The final wrapped pallet dimensions should be 6 x pallets at approximately 120 cm (L) x 100 cm (W) x 135 cm (H). Then 1 pallet containg 12 boxes at approximately 120 cm (L) x 100 cm (W) x 95 cm (H).

THE WEIGHT

Airlines use a sliding scale for weight ratios, which could include:

– 45kgs

+ 45kgs

+100kgs

+250kgs or +300kgs

+500kgs

+1000kgs

For shipments over 1800 kg, spot rates or negotiated rates may apply. Accurate weight and dimension measurements are crucial. For instance, if your package is 1 CBM and 249 kg, but the actual weight is 262.23 kg, you could face additional charges based on a different tariff ratio.
Some airlines use a new volume-to-weight ratio system, while others continue with the traditional method. This ratio determines charges based on the packed cargo’s specifications.

THE PACKAGING

Proper packaging is essential, as cargo may travel over 5000 miles, undergo multiple forms of transport, and be handled several times. Ensure your cargo is securely wrapped or crated to prevent damage, theft or pilferage during transit. Poor packaging could lead to additional costs for repacking and delays, can lead to loss of product and most importantly, invalidate insurance.

Ensure your goods are properly marked for fragility or specific handling requirements. While DIY packaging might seem cost-effective, professional packaging often prevents costly damage. Freight-365 partners with trusted global packaging services to ensure your cargo arrives safely.

IS IT STACKABLE?

Understanding whether your goods are stackable or not can significantly impact the cost of your shipment.

The price of your shipment is determined by either the weight of your goods or the space they occupy—whichever is greater. Therefore, the ‘stackability’ of your cargo plays a crucial role in cost management.

Stackable vs. Non-Stackable

Non-Stack

Cargo that cannot have other items stacked on top. Clearly state this to avoid confusion and potential mishandling. Most quotes are for stackable cargo unless specified otherwise.

Stackable

Cargo that can have items stacked on top. This often results in lower shipping costs but may lead to damage if not handled carefully.

Top Stow

Cargo that can have other items loaded on top of it but cannot have items stacked above it. This option may offer better rates but carries risks related to the condition of the cargo below.

In summary, stackable cargo tends to be more cost-effective as it maximises space utilisation. Ensuring that your goods are appropriately packaged and crated can help you take advantage of these savings.

If you need assistance with calculating your cargo’s dimensions or understanding packaging requirements, contact our team for expert guidance.

INCOTERMS 2020

What are Incoterms?

Incoterms® (International Commercial Terms) are a set of standardised rules developed by the International Chamber of Commerce (ICC) to define the responsibilities of buyers and sellers in international trade. These rules clarify who is responsible for various aspects of the shipping process, including transportation, insurance, and customs duties, as well as when the risk of loss or damage to the goods transfers from the seller to the buyer.
Using Incoterms® is essential in international trade because they provide a common language that reduces the potential for misunderstandings and disputes between trading partners. By clearly outlining the obligations of each party, Incoterms® help ensure that all aspects of the shipping process are understood and agreed upon, from the point of origin to the final destination. This standardisation is crucial for smooth and efficient global trade, as it helps businesses manage risks, allocate costs accurately, and fulfill contractual obligations effectively.
Whether you’re dealing with the purchase of goods, arranging transportation, or handling customs procedures, Incoterms® offer a clear and reliable framework that simplifies international transactions and provides peace of mind for all parties involved.

EXW – Ex Works (named place of delivery)

The seller makes the goods available at their premises, or at another named place. This term places the maximum obligation on the buyer and minimum obligations on the seller. The Ex Works term is often used while making an initial quotation for the sale of goods without any costs included.

EXW means that a buyer incurs the risks for bringing the goods to their final destination. Either the seller does not load the goods on collecting vehicles and does not clear them for export, or if the seller does load the goods, they do so at buyer’s risk and cost. If the parties agree that the seller should be responsible for the loading of the goods on departure and to bear the risk and all costs of such loading, this must be made clear by adding explicit wording to this effect in the contract of sale.

There is no obligation for the seller to make a contract of carriage, but there is also no obligation for the buyer to arrange one either – the buyer may sell the goods on to their own customer for collection from the original seller’s warehouse. However, in common practice the buyer arranges the collection of the freight from the designated location, and is responsible for clearing the goods through Customs. The buyer is also responsible for completing all the export documentation, although the seller does have an obligation to obtain information and documents at the buyer’s request and cost.

These documentary requirements may result in two principal issues.

Firstly, the stipulation for the buyer to complete the export declaration can be an issue in certain jurisdictions (not least the European Union) where the customs regulations require the declarant to be either an individual or corporation resident within the jurisdiction. If the buyer is based outside of the customs jurisdiction they will be unable to clear the goods for export, meaning that the goods may be declared in the name of the seller by the buyer, even though the export formalities are the buyer’s responsibility under the EXW term.

Secondly, most jurisdictions require companies to provide proof of export for tax purposes. In an EXW shipment, the buyer is under no obligation to provide such proof to the seller, or indeed to even export the goods. In a customs jurisdiction such as the European Union, this would leave the seller liable to a sales tax bill as if the goods were sold to a domestic customer. It is therefore of utmost importance that these matters are discussed with the buyer before the contract is agreed. It may well be that another Incoterm, such as FCA seller’s premises, may be more suitable, since this puts the onus for declaring the goods for export onto the seller, which provides for more control over the export process.

FCA – Free Carrier (named place of delivery)

FCA can have two different meanings, each with varying levels of risk and cost for the buyer and seller. FCA (a) is used when the seller delivers the goods, cleared for export, at a named place which is their own premises.FCA (b) is used when the seller delivers the goods, cleared for export, at a named place which is not their premises. In both instances, the goods can be delivered to a carrier nominated by the buyer, or to another party nominated by the buyer.

In many respects this Incoterm has replaced FOB in modern usage, although the critical point at which the risk passes moves from loading aboard the vessel to the named place. The chosen place of delivery affects the obligations of loading and unloading the goods at that place.

If delivery occurs at the seller’s premises, or at any other location that is under the seller’s control, the seller is responsible for loading the goods on to the buyer’s carrier. However, if delivery occurs at any other place, the seller is deemed to have delivered the goods once their transport has arrived at the named place; the buyer is responsible for both unloading the goods and loading them onto their own carrier.

FAS – Free Alongside Ship (named port of shipment) 🔱

Specific rules for sea and inland waterway

The seller delivers when the goods are placed alongside the vessel (e.g., on a quay or a barge) nominated by the buyer at the named port of shipment. The risk of loss of or damage to the goods passes when the goods are alongside the ship, and the buyer takes on responsibility for all costs from that moment onwards.

FOB – Free on Board 🔱

Specific rules for sea and inland waterway

The seller delivers the goods on board the vessel nominated by the buyer at the named port of shipment or procures the goods already so delivered. The risk of loss of or damage to the goods passes when the goods are on board the vessel, and the buyer takes on responsibility for all costs from that moment onwards.

CFR – Cost and Freight 🔱

Specific rules for sea and inland waterway

The seller delivers the goods on board the vessel. The risk of loss of or damage to the goods passes when the goods are on board the vessel. The seller must contract for and pay the costs and freight necessary to bring the goods to the named port of destination.

CIF – Cost, Insurance and Freight 🔱

Specific rules for sea and inland waterway

The same as CFR with the addition that the seller must also obtain minimum insurance cover against the buyer’s risk of loss of or damage to the goods during the carriage.

CPT – Carriage Paid To (named place of destination)

CPT replaces the C&F (cost and freight) and CFR terms for all shipping modes outside of non-containerized seafreight.

Under CPT the seller pays for the carriage of goods up to the named place of destination.

However, the goods are considered to be delivered when the goods have been handed over to the first or main carrier, so that the risk transfers to buyer upon handing goods over to that carrier at the place of shipment in the country of Export.

The seller is responsible for origin costs including export clearance and freight costs for carriage to the named place of destination (either the final destination such as the buyer’s facilities or a port of destination. This has to be agreed to by seller and buyer, however).

If the buyer requires the seller to obtain insurance, the Incoterm CIP should be considered instead.

CIP – Carriage and Insurance Paid to (named place of destination)

Similar to CPT with the exception that the seller is required to obtain minimum insurance for the goods while in transit.

DAP – Delivered at Place (named place of destination)

The seller is deemed to have delivered when the goods are placed at the disposal of the buyer onthe arriving means of transport and ready for unloading at the named place of destination.

Under DAP terms, the risk passes from seller to buyer from the point of destination mentioned in the contract of delivery.

Once goods are ready for shipment, the necessary packing is carried out by the seller at their own cost, so that the goods reach their final destination safely. All necessary legal formalities in the exporting country are completed by the seller at their own cost and risk to clear the goods for export.

After arrival of the goods in the country of destination, the customs clearance in the importing country needs to be completed by the buyer, e.g. import permit, documents required by customs, etc., including all customs duties and taxes.

Under DAP terms, all carriage expenses with any terminal expenses are paid by seller up to the agreed destination point. The necessary unloading cost at final destination has to be borne by buyer under DAP terms.

DPU – Delivered at Place Unloaded (named place of destination)

This Incoterm requires that the seller delivers the goods, unloaded, at the named place. The seller covers all the costs of transport (export fees, carriage, unloading from main carrier at destinationport and destination port charges) and assumes all risk until arrival at the destination place.

DDP – Delivered Duty Paid (named place of destination)

The seller is responsible for delivering the goods to the named place in the country of the buyer, and pays all costs in bringing the goods to the destination including import duties and taxes. The seller is not responsible for unloading. This term is often used in place of the non-Incoterm “Free In Store (FIS)”. This term places the maximum obligations on the seller and minimum obligations on the buyer. No risk or responsibility is transferred to the buyer until delivery of the goods at the named place of destination.

The most important consideration for DDP terms is that the seller is responsible for clearing the goods through customs in the buyer’s country, including both paying the duties and taxes, and obtaining the necessary authorizations and registrations from the authorities in that country. Unless the rules and regulations in the buyer’s country are very well understood, DDP terms can be a very big risk both in terms of delays and in unforeseen extra costs, and should be used with caution.

DOWNLOADABLE CHART

Please find a downloadable chart below for Incoterms, explaining costs and responsibility

THE DEADLINE!

WHY IS IT IMPORTANT?

Understanding and communicating your delivery deadlines is crucial. It allows your Freight Forwarder to tailor their services and provide accurate quotes based on your needs. For instance:

Urgent Shipments: If you need 10 pallets from America and have a two-day deadline, sea freight is not be feasible due to its slower transit time. Also, indirect services are also not an option, there are too many variables that can disrupt your cargo’s journey, it is important at this stage, to ensure you have must fly rates and confirmed space where possible.

Flexible Timelines: In comparison, if you are moving the same 10 pallets from America and have 2 weeks to deliver at destination, your Freight Forwarder can select more cost-effective services. This may transit multiple hubs but will arrive within the specified time frame and with an economical cost.

Every quote should align with your deadline. It helps manage expectations regarding cost and service quality.

WILL SLOWER SERVICES CAUSE ME PROBLEMS?

Having a competent Freight Forwarder minimises issues, even with slower services. Here’s how:

Service Reliability: Some companies offer less reliable services, and certain ports are known for delays. These are often reflected in pricing. A knowledgeable Freight Forwarder will be aware of these factors and can advise accordingly.

Handling Delays: While you can’t control vehicle breakdowns or delays, informing your Freight Forwarder promptly can help them arrange alternative solutions and manage the situation effectively.

WHAT CAN STOP MY FREIGHT ARRIVING ON TIME?

There are several factors along your shipments journey that can cause delays, some of which can be mitigated, but others remain unforeseeable, but there is opportunity for issues at each step, the steps of your Airfreight Cargo’s journey are as below:

STEP 1: Collection

Vehicle Capacity Issues: Ensure the vehicle is appropriately sized for your cargo. Accurate dimensions and weight information are essential to avoid problems and missed deadlines.

Vehicle Suitability: Confirm that the vehicle meets loading requirements, such as having a tail lift if needed. Inform your Freight Forwarder of any access restrictions or special loading needs.

Late Delivery to Airline: During peak periods, delays may occur. Your Freight Forwarder should anticipate these and plan accordingly.

STEP 2: Export Airline Shed & Customs

Check Weighing/Measuring Failures: Accurate weights and dimensions are crucial. Any discrepancies can result in extra charges or delays. Documenting measurements can help contest incorrect charges.

Customs Documentation Issues: Ensure all documentation is complete and accurate to avoid delays. Send copies to the consignee for approval if necessary.

Screening Failures: Failed screenings at primary, secondary, or final stages can result in additional charges or delays. Minimizing risks includes proper packaging and ensuring compliance with screening requirements.

Cargo Damage: If cargo is damaged, a Cargo Damage Report (CDR) should be raised. Documentation and evidence of the damage are necessary for the claims process.

STEP 3: Freight in Transit

Flight Diversions: Flights may be diverted due to weather, conflict, or other issues. Your Freight Forwarder will need to find alternative solutions quickly but may be reliant on the airline for a solution, as cargo is under their control as per the terms of the AWB (Air Waybill).

Indirect Services: While cost-effective, indirect services involve more handling and potential delays. Requesting direct flights can reduce this risk.

STEP 4: Import Airline Shed & Customs

Check Weighing/Measuring at Destination: Rare but possible. Accurate dimensions and weights help prevent unexpected charges.

Customs Documentation Issues: Ensure documentation meets destination customs requirements. The importer of the cargo is responsible for knowing any local regulations and must prepare and provide information accordingly, your Freight Forwarder should be able to assist and advise where necessary. If there are documentation/customs issues, storage may be incurred due to the time taken to rectify the issue, accompanied by the short storage free time allocation offered by airlines.

Cargo Screening: Once passed at export, additional screening at import is rare. However, if it occurs, your Freight Forwarder will handle it.

Damage During Handling: Similar to export, document and report any damage immediately.

STEP 5: Delivery

Delivery Failures: Ensure all delivery details are clear, including any access restrictions or special requirements at the destination.

PREVENTION IS BETTER THAN THE CURE

Proactive management of your shipment can prevent many issues. Provide accurate and complete information to your Freight Forwarder to ensure smooth handling and delivery. Regular communication and thorough preparation can mitigate risks and avoid potential problems.
For any uncertainties or detailed advice, feel free to reach out to Freight 365. We’re committed to building long-lasting partnerships and ensuring your shipments are handled efficiently.

OTHER CONSIDERTAIONS

What is ‘Awkward Cargo’?

There are several commodities or types of cargo that could be deemed as awkward. It could be oversized and require special lifting equipment, it could be dangerous goods, it could be hazardous chemicals or pharmaceuticals.

More info, click below

Global Holidays

Global holidays can greatly affect freight, they can increase demand leading to lack of space which in turn increases the demand for freight, which we all know = higher prices.

More info, click below

What’s up Doc?

There are a number of documents you will require to complete your shipment and each country has its own requirements and unique documentation requirements, some countries more than others and it can be a minefield.

More info, click below

Money, Money, Money

Each country will have a particular currency, most freight transactions are performed with US Dollars, Great British Pounds or in Euro’s.

We work with one of the world’s leading Currency Exchange companies, Capitex. Click the button below to be taken to our Capitex Unique Partner Portal.

What the Forex!

We work with one of the worlds leading Currency Exchange companies, Capitex. Click the logo below to enter our partner portal or view our partner page beneath.