The Foundation Of Our Business
“Remain true to your values. If you don’t stand for something, you’ll fall for anything.” Frank Sonnenberg
Bespoke services should fit like tailored clothing… Perfectly!
3 is the magic number! – De La Soul
Some Lyrics from the song…
“Time is a factor, so it’s time that counts”
We understand the value of your time, which is why we prioritise openness, honesty, and transparency in everything we do. We recognise how precious your time is, so we provide timely quotes and ensure our services are delivered on schedule and at the agreed price, we won’t waste your time with hidden charges. This allows you to focus on other important matters. Remember, inaction leads to wasted time!
“Listeners listen ’cause this here is wisdom”
The reason we deliver high-quality service is due to the wisdom gained from over a century of experience in the freight industry. We only employ experts in their fields, bringing invaluable knowledge to our company. Our customers have presented us with a wide range of requirements over the years, pushing us to explore the farthest reaches of supply chain management to fulfil our promise of excellence.
“Pleasure and preaching starts in the heart”
We love what we do and we proudly share our passion. As the saying goes, “Choose a job you love, and you will never have to work a day in your life.” When you partner with Freight-365, you’ll discover a whole new world of logistics that you never thought possible. We love freight, we love delivering on promises, we love solving problems and handling complex shipments—and you will love us for it!
Pillars for Success
With a cumulative experience of over a century in the Freight Industry, our operations team embodies a deeply studious ethos. This wealth of knowledge empowers us to take a proactive stance in managing our customers’ cargo movements from the quoting stage onward. By leveraging our expertise, we offer precise cost estimations and timelines, ensuring transparency and accuracy throughout the process.
Furthermore, our extensive experience equips us with the foresight to anticipate potential challenges and problem areas from start to finish. This enables us to navigate risks and effectively manage expectations, guaranteeing that your cargo arrives precisely when and where it should, in optimal condition, and at the agreed price.
At Freight-365, we view technology as a trusted ally, leveraging innovation to our advantage. We integrate the latest digital tools and AI into our operations, enhancing efficiency in quoting and logistics. However, amidst our tech-driven approach, we remain steadfast in upholding timeless values. We prioritise regular human communication, recognising its pivotal role in delivering exceptional service because it is still the fastest way to communicate, we still believe in the personal touch.
We always research for the latest CRM systems and automated quoting tools, as well as cutting-edge tracking technology, always seeking to optimise our processes and reduce costs through technological innovation, helping us deliver the speed of service we have become known for. By harnessing technology to our advantage, we can invest in attracting and retaining top talent who embody our commitment to the personal approach.
At our company, accountability isn’t just a value; it’s a driving force behind our success. Having a culture of accountability, we empower our employees to take ownership of their actions and decisions. This not only enhances individual performance but also strengthens team cohesion, trust and increases learning opportunities. Everyone holds themselves accountable for their responsibilities, cultivating a workplace where reliability and integrity are key.
As a result, projects are completed efficiently, goals are achieved, and client satisfaction soars. Embracing accountability isn’t about assigning blame; it’s about driving continuous improvement and achieving excellence in everything we do. Unlike other companies, we also own our mistakes, if we have misquoted our VIP clients, we will honour the quote and services promised – no excuses here!
Teamwork is more than just a buzzword; it’s the cornerstone of our collective success. By adopting a culture of collaboration and mutual support, we unlock the full potential of our diverse talents, learn from one and other and grow as a team. When individuals come together as a cohesive team, we leverage our collective strengths to overcome challenges and achieve ambitious goals. Collaboration fuels innovation, as ideas are freely exchanged.
This collaborative spirit not only enhances productivity but also cultivates a sense of belonging and camaraderie among team members. Ultimately, by prioritising teamwork, we create a dynamic and inclusive workplace where everyone thrives, and our collective achievements are celebrated. We are all on the same ship, sailing in the same direction.
“Dedication” This isn’t just a trait; it’s the full driving force behind our progress and success. We recognise that achieving our goals requires unwavering commitment and perseverance. Through dedication, we go above and beyond to deliver exceptional results for our clients and stakeholders. Whether it’s meeting tight deadlines, solving complex problems, or pushing the boundaries of innovation, our dedication propels us forward.
Dedication breeds excellence because it promotes a culture of continuous learning. When each team member is dedicated to their craft and the company’s mission, we create a culture of excellence, setting us apart in the industry. Our dedication not only fuels our individual growth but also the collective resilience and our success.
The Foundation of our Pillars….. Communication! Without communication, the Pillars would be structures devoid of purpose. We make it our duty to communicate with our VIP clients regularly and proactively, ensuring they are well informed about their shipments and timelines. If a customer has to ask anything about a movement, we have failed.
At Freight-365, we understand that effective communication with our clients is paramount to building lasting partnerships and delivering exceptional service. We prioritise clear, open, and timely communication channels to ensure that our clients are informed every step of the way. Whether discussing updates, addressing concerns, or sharing insights, we strive to maintain transparent lines of communication. By actively listening to our clients’ needs and preferences, we tailor our communication approach to provide personalised support and exceed expectations. Our commitment to 365 days a year communication not only strengthens our client relationships but also ensures that we deliver solutions that align perfectly with their goals and vision.
“Being a great place to work is the difference between being a good company and a great company.”
We try to create a positive and artistic work environment for our team promoting well being in the work place, we inject energy into the team not only from the positive attitude that exudes from the management team, but also creating an awesome surrounding for the team to work from. Have a look at the gallery below.
