Introducing the Importance of Documentation
Your Freight Movement Needs Proper Documentation
Every step of the freight journey requires appropriate documentation to ensure a smooth and successful process.
Freight 365 Documentation Services
We offer comprehensive documentation services to save you time and hassle, making sure all necessary paperwork is properly filled out and submitted.
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WHAT DOCUMENTATION WILL I NEED?
The documents required for shipping your cargo can vary based on several factors: the commodity, transport mode, origins and destinations, package size, customs regulations, or specific controlling bodies. However, there are three essential documents you will need for any shipment.
COMMERCIAL INVOICE
A commercial invoice is a key document that helps your shipment clear customs. A well-prepared invoice allows customs authorities to assess the applicable taxes and import duties quickly, reducing delays in your shipment process.
BILL OF LADING
The bill of lading is an essential legal document used when shipping goods. It is given to the shipper (the cargo owner or their agent) by the carrier (shipping line) when goods are loaded. On delivery, it is given to the consignee, to transfer ownership and allow the shipper to release.
AIRWAY BILL
AWB (Airwaybill) is a legal document issued by the carrier (airline or freight forwarder) to a shipper after the receipt of a shipment. HAWB signifies a confirmation that the forwarder is to deliver the shipper’s goods to an agreed named place.
WHAT OTHER DOCUMENTS COULD BE REQUIRED?
The exact documentation will depend on various factors, including the mode of transport and commodity being shipped. Below, we outline the necessary and desired documentation for each mode of transport to ensure smooth and timely freight movement.
PART 1 – MODES OF TRANSPORT
AIR FREIGHT
Required documentation for general, non-hazardous goods:
✅ Commercial Invoice
✅ Airway Bill
Desired documentation for general, non-hazardous goods:
This list provides details on the quantity, weight, dimensions, and packaging of the shipment. It helps expedite the customs inspection process and minimises the risk of pricing disputes based on inaccurate airline measurements.
To expedite customs processes, Freight-365 will need a signed letter allowing us to process customs clearance on your behalf use your customs deferment account and/or your CDS cash account. You will also be required to send a separate authority letter if you wish to pay your inbound tax/vat (if any) via PVA (postponed vat accounting). If you prefer, we can handle import tax and duty payments, though additional fees may apply.
Other considerations:
It’s essential to discuss your commodity detail with your Freight Forwarder to ensure a smooth customs process. By providing accurate information, they can advise on mandatory or preferential documents needed for your shipment. Customs requirements vary in complexity, so understanding them before departure is key to avoiding delays and ensuring your goods clear customs efficiently. Your Freight Forwarder will help ensure all necessary documentation is in place, minimising any potential disruptions.
SEA FREIGHT
Required documentation for general, non-hazardous goods:
✅ Commercial Invoice
✅ Bill of Lading
Desired documentation for general, non-hazardous goods:
A detailed packing list can streamline the customs process and help prevent discrepancies with the shipping line/warehouse measurements.
Similar to air freight, a signed authority letter allows Freight-365 to handle customs entries and use your customs deferment account, if applicable.
Other considerations:
It’s essential to discuss your commodity detail with your Freight Forwarder to ensure a smooth customs process. By providing accurate information, they can advise on mandatory or preferential documents needed for your shipment. Customs requirements vary in complexity, so understanding them before departure is key to avoiding delays and ensuring your goods clear customs efficiently. Your Freight Forwarder will help ensure all necessary documentation is in place, minimising any potential disruptions.
ROAD FREIGHT
Required documentation for general, non-hazardous goods:
✅ Commercial Invoice
Desired documentation for general, non-hazardous goods:
A detailed packing list can streamline the customs process and help prevent discrepancies with the shipping line’s measurements.
As with air and sea freight, this document expedites customs processing by allowing Freight-365 to handle entries on your behalf.
Other considerations:
It’s essential to discuss your commodity detail with your Freight Forwarder to ensure a smooth customs process. By providing accurate information, they can advise on mandatory or preferential documents needed for your shipment. Customs requirements vary in complexity, so understanding them before departure is key to avoiding delays and ensuring your goods clear customs efficiently. Your Freight Forwarder will help ensure all necessary documentation is in place, minimising any potential disruptions.
RAIL FREIGHT
Required documentation for general, non-hazardous goods:
✅ Commercial Invoice
✅ Rail Transport Document
Desired documentation for general, non-hazardous goods:
A detailed packing list can streamline the customs process and help prevent discrepancies with the shipping line’s measurements.
To speed up customs processes, a signed authority letter is necessary, allowing Freight-365 to act on your behalf.
Other considerations:
It’s essential to discuss your commodity detail with your Freight Forwarder to ensure a smooth customs process. By providing accurate information, they can advise on mandatory or preferential documents needed for your shipment. Customs requirements vary in complexity, so understanding them before departure is key to avoiding delays and ensuring your goods clear customs efficiently. Your Freight Forwarder will help ensure all necessary documentation is in place, minimising any potential disruptions.
PART 2 – THE COMMODITY
The type of commodity you’re shipping significantly impacts the required documents. For example, dangerous goods (DG), animal products, perishables, military, or pharmaceutical items may need additional certificates or licenses. If you’re unsure about the necessary documents for your shipment, contact our operations team for assistance. A comprehensive list of documentation and explanations is provided in Section 3 further down the page.
The Importance of Documentation
Having updated and accurate documentation is crucial in the freight forwarding industry.
Compliant with Regulations
Proper documentation ensures that your freight movements are compliant with all regulations set out by authorities. This reduces the risk of delays or penalties.
Efficient Communication
Documentation serves as a reference for all parties involved. This allows for efficient and clear communication, leading to timely and successful freight movements.
PART 3 – DOCUMENTS DESCRIPTIONS
Below is an example of shipping documentation you may require for your shipment, the description of what the document is and is used for and example of instances you may need it. For more information on documentation, call our team.
Certificate of Origin (C of O)
A Certificate of Origin is a crucial document in international trade that certifies that the goods in a particular shipment have been entirely obtained, produced, manufactured, or processed in a specific country. This document plays a significant role in determining the eligibility of goods for export under free trade agreements, affecting the duties and tariffs applicable upon importation.
The Certificate of Origin can be mandatory in certain countries for customs regulations, ensuring compliance with international trade agreements and facilitating the smooth processing of goods across borders. The need for this document varies depending on the type of goods, the countries involved, and specific trade agreements. For instance, many Middle Eastern and certain South American countries often require this certificate. Exporters and importers typically consult with local chambers of commerce, trade associations, or customs brokers to ensure they meet the requirements of the importing country.
ATA Carnet
An ATA Carnet, commonly referred to as a “Passport for Goods,” is an international customs document that permits the temporary importation of goods for up to one year without requiring payment of duties or taxes. This document is particularly useful for businesses and individuals who need to transport goods across international borders for purposes such as trade shows, exhibitions, professional equipment, or commercial samples.
The ATA Carnet simplifies customs procedures, eliminating the need for complex documentation at each border crossing. Some examples of instances where a carnet would be utilised are: Artists transporting concert equipment, audio-visual companies involved in international rentals and event companies exhibiting at global exhibitions. At Freight-365, we provide a comprehensive ATA Carnet service, guiding you through the application process, assisting with documentation, and offering support for any customs-related queries during your travels. Or, we could just do all of this for you.
EUR1
The EUR.1 certificate, also known as the Movement Certificate EUR.1, is an essential document in international trade that certifies the origin of goods. This certificate allows importers to take advantage of preferential or zero customs duties when a trade agreement is in place between the exporting and importing countries. For exporters, it serves as a valuable selling point, as it enables them to offer preferential or zero duty rates to customers at the destination when goods are purchased from them. The EUR.1 certificate plays a significant role, especially within the context of trade agreements between the European Union (EU) and other countries or regions, facilitating smoother and more cost-effective cross-border trade.
For example, if a company in Germany exports automotive parts to South Korea, a country with which the EU has a free trade agreement, the German exporter can obtain an EUR.1 certificate to prove the origin of the parts. This allows the importer in South Korea to benefit from reduced tariffs, making the products more competitive in the local market. Obtaining the EUR.1 certificate is a strategic advantage for exporters, and our team at Freight-365 can assist in ensuring that all documentation is properly completed and submitted.
MSDS / SDS
A Safety Data Sheet (SDS), previously known as a Material Safety Data Sheet (MSDS), is an essential document that provides comprehensive information about the properties, handling, storage, and emergency measures related to hazardous materials. This document is crucial for ensuring safety during the transport and handling of dangerous goods.
An SDS details the potential hazards associated with a material, including health, fire, reactivity, and environmental risks, and provides guidance on how to safely handle, store, and dispose of the material. Compliance with SDS requirements is mandatory for shipments classified as Dangerous Goods (DG). Such shipments will be assigned a UN number, and the SDS will outline the transport options available. Sometimes, goods can be shipped in limited quantities (LQ) meaning they are not fully regulated, depending on the regulations. At Freight-365, our team of qualified Operations Specialists for DG cargo are available to guide you through the process and ensure your shipment complies with all relevant safety standards.
UK Import Licence
A UK Import Licence is a document required for the importation of certain goods into the United Kingdom, especially those that are subject to specific controls, such as firearms, drugs, or endangered species. The need for an import licence depends on the type of goods being imported and their country of origin.
Ensuring that you have the correct licence in place before importing is crucial to avoid delays, fines, or even confiscation of goods. At Freight-365, we provide expert guidance on whether your goods require an import licence and assist you in obtaining the necessary documentation, ensuring a smooth and compliant import process into the UK.
UK Export Licence
A UK Export Licence is a crucial document required for exporting specific types of goods from the United Kingdom to other countries. This licence is necessary for items that are subject to export controls, such as military equipment, dual-use goods (items that can be used for both civilian and military purposes), and certain controlled technologies or products that might have strategic significance.
The primary purpose of an export licence is to ensure that the export of controlled items complies with national and international regulations, preventing illegal trade and ensuring that exports do not contribute to activities that could threaten security or violate international agreements
T2 Transit Document
The T2 document is a key component of the EU’s customs transit procedures, specifically designed for the movement of goods within the European Union and its associated territories. It certifies that goods are of EU origin and allows for the suspension of customs duties and taxes as goods move from one EU country to another.
This procedure is particularly useful for businesses involved in intra-EU trade, as it simplifies the transportation process and minimises border delays. Our team at Freight-365 can help you efficiently prepare and manage T2 documents, ensuring smooth transit of your goods across EU borders and reducing the administrative burden on your business.
The fundamental difference between a T1 Transit Document and a T2 Transit Document is explained below:
T1 Document
Purpose: The T1 document is used for the transit of non-EU goods through EU territories. It certifies that the goods are not in free circulation within the European Union and are subject to customs duties and taxes.
Scope: The T1 document applies to goods that are either entering the EU from a non-EU country or moving through the EU but have not been cleared by customs for free circulation. It ensures that customs duties and VAT are suspended until the goods reach their final destination, where they will either be cleared or re-exported.
Example: If goods are imported from China and are being transported through the EU (e.g., from the Port of Rotterdam to Switzerland), the T1 document will be used. It allows the goods to transit through the EU without being subject to EU customs duties until they reach their final non-EU destination.
T2 Document
Purpose: The T2 document is used for the transit of EU goods within the EU and certain associated territories. It certifies that the goods are in free circulation within the EU, meaning that customs duties and VAT have already been paid.
Scope: The T2 document applies to goods that are of EU origin or goods that have already been cleared and released into free circulation within the EU. It allows these goods to move freely across EU borders without additional customs controls.
Example: If goods produced in Germany are being transported to Spain via France, the T2 document will be used to certify that these goods are in free circulation within the EU, so no additional customs duties or VAT will be applied during their transit.
Summary of Differences:
T1 is for non-EU goods that are transiting through the EU but have not yet been cleared for free circulation. It temporarily suspends duties and taxes until the goods reach their final destination.
T2 is for EU goods or goods already cleared for free circulation within the EU, allowing them to move freely within the EU without further customs formalities.
T1 Transit Document
A T1 form is a crucial document issued for cargo that transits through multiple borders and customs territories. It temporarily suspends the payment of duties and taxes until the cargo reaches its final customs destination, where these obligations will be settled. This form is particularly important when transporting goods across regions with multiple landlocked countries, such as within the European Union.
For example, imagine your customer is based in Switzerland and prefers to handle customs charges at the Swiss border. This could be because they are registered for tax in Switzerland rather than in France, allowing them to reclaim the tax through the usual methods. In this scenario, the cargo arrives at a French port from the UK and needs to transit through France without undergoing customs clearance there. The T1 form comes into play by covering this movement, allowing the goods to pass through France without immediate payment of duties or taxes. Once the cargo reaches Switzerland, the T1 form is discharged, and the applicable duties and taxes are then paid at the Swiss border.
This process not only streamlines the logistics but also ensures compliance with various customs regulations while optimising the financial and tax position of the customer.
CITIES (Convention on International Trade in Endangered Species)
The Convention on International Trade in Endangered Species of Wild Fauna and Flora, commonly known as CITES, is an international agreement between governments aimed at ensuring that international trade in specimens of wild animals and plants does not threaten their survival.
CITES regulates the import, export, re-export, and introduction of species covered by the convention through a system of permits and certificates. For businesses involved in the trade of wildlife products, it’s crucial to comply with CITES regulations to avoid legal penalties and ensure the protection of endangered species. At Freight-365, we assist our clients in navigating the complex CITES requirements, ensuring that all necessary permits and documentation are in place for the legal and ethical trade of wildlife products.
Phytosanitary Certificates
Phytosanitary Certificates are essential documents for the international trade of plants, plant products, and other regulated articles, ensuring they are free from pests and diseases. Issued by the plant protection organization of the exporting country, these certificates confirm that the goods meet the phytosanitary requirements of the importing country.
This is particularly important in industries such as agriculture and horticulture, where the spread of pests and diseases can have severe economic and environmental impacts. At Freight-365, we offer comprehensive support in obtaining Phytosanitary Certificates, helping you ensure that your shipments comply with international plant health standards and reach their destination without delay.
Customs Services
Simple > Effective > Customs
Making the complex management of customs regulations as easy as clear as the waters of the Maldives
Enjoy the best services and processes combined together.
At Freight-365, we offer a comprehensive suite of customs services.
Which are designed to simplify international trade and ensure compliance with all regulatory requirements. Our experienced team specializes in navigating the complexities of customs clearance, handling a wide variety of commodities, and providing expert support to streamline your import and export processes. Explore our services below to see how we can assist with your customs needs.
Purpose: Customs clearance is a critical step in international trade that ensures your goods comply with all regulatory requirements before they can be imported or exported. It is vital you choose the right Customs Agent to handle the clearance of your cargo, failure to do so can lead to lengthy delays and heavy costs should the clearances be performed incorrectly, or the correct duties and taxes are not collected as per the local tariff.
No challenge is too Big and no customer is too Small.
We are here 365 days a year to assist in all customs clearance and regulation enquiries.
Below are just a few of our in-house customs services. If you don’t see what you need listed, please contact our team— we’re experts in international supply chains:
Customs Documentation Management: We handle the preparation and submission of all necessary documentation, including commercial invoices, packing lists, bills of lading, and certificates of origin. Our expert team ensures the accuracy of customs procedures, leading to compliant declarations and smooth logistics.
Tariff Education: While you will need to classify your goods directly with HMRC, we recognise that navigating tariffs can be challenging. The extensive list of headings, sub-headings, categories, and nuances can be overwhelming if you’re unfamiliar with them. We offer guidance and education to help you benefit from our experience.
Duty and Tax Calculation: We can calculate customs duties, VAT, and other applicable taxes to ensure accurate payment. If you provide the correct values and commodity codes at the quoting stage, our dedicated team can estimate your shipments duties and taxes before departure, ensuring you are prepared when the shipment reaches its destination.
Customs Documentation Management: We handle the preparation and submission of all necessary documentation, including commercial invoices, packing lists, bills of lading, and certificates of origin. Our expert team ensures the accuracy of customs procedures, leading to compliant declarations and smooth logistics.
Regulatory Compliance: We ensure compliance with local and international regulations, trade agreements, and customs requirements. From the initial discussion with your client/supplier to the delivery of your goods, our friendly and knowledgeable team is there every step of the way to ensure compliance.
CUSTOMS PROCESSES & REQUIREMENTS
Below is a list and descriptions of some customs processes you may or may not be familiar with. For an in depth conversation regarding specialists requirements or specific procedures, click the button below to get in touch with one of our team!
Customs Declaration
A Customs Declaration is a mandatory requirement for international trade, it provides detailed information about goods being imported or exported. It serves several vital functions: it facilitates the assessment and collection of duties and taxes, ensures compliance with customs regulations, and supports the enforcement of various trade policies.
This document is essential for the legal and efficient movement of goods across international borders. It ensures that all regulatory, fiscal, and statistical requirements are met, thereby facilitating smooth trade operations. Every shipment, whether for import or export, requires a Customs Declaration. At Freight-365, we handle this process for you, ensuring that all declarations are accurate according to your supplied information and submitted promptly to avoid delays in your shipment. Even though your Freight Forwarder or Customs Broker will complete the customs entry on your behalf, you, as the importer or exporter of the cargo are responsible for the information declared.
ISPM 15
ISPM 15, short for International Standards for Phytosanitary Measures No. 15, is a regulation designed to prevent the international spread of pests and diseases through wooden packaging materials. This standard applies to all wood packaging materials used in shipping, such as pallets, crates, and dunnage. ISPM 15 requires that all wood packaging materials be treated (either by heat treatment or fumigation) and marked with a stamp certifying that they meet the standard.
Compliance with ISPM 15 is mandatory for international shipments to certain territories, as non-compliant packaging can lead to delays, fines, or even the destruction of goods by customs authorities. Regular inspections by regulatory bodies ensure adherence to these standards, protecting both the shipping process and the global environment. Our team at Freight-365 are here to help you navigate ISPM 15 requirements, ensuring that your shipments are compliant and avoiding any potential disruptions. You can avoid ISPM 15 complications by choosing alternative packaging materials such as plastics, metals and non-timber based materials.
Regime 42
Regime 42 is a European Union (EU) customs procedure that facilitates the import process by allowing businesses to defer Value Added Tax (VAT) payments until goods are transferred to their final destination within the EU. This procedure is designed to enhance cash flow management by postponing the VAT payment, which would typically be due at the point of entry into the EU.
Regime 42 is particularly advantageous for companies importing goods into one EU member state with the intention of distributing them to another. For example, a company importing consumer electronics from Japan into the Netherlands can use Regime 42 to defer VAT payments until the goods are sold to retailers in France. This not only improves the company’s cash flow but also simplifies the overall import and tax process.
It’s important to note that Regime 42 applies when the final destination of the goods is in another EU country different from the country of importation, and certain conditions must be met, such as the goods being transported to the final destination within a specific time frame.
At Freight-365, our experienced team can guide you through the complexities of Regime 42, ensuring that your imports are managed efficiently and in full compliance with EU regulations.
Regime 40 (Release for Free Circulation)
Regime 40 is a European Union customs procedure that allows goods imported from outside the EU to be released for free circulation within the EU. This means that once the necessary duties, taxes, and customs formalities are completed, the goods can move freely within the EU without further customs controls.
Regime 40 is essential for businesses importing goods from third countries, as it marks the point at which imported goods are cleared for entry into the EU market. At Freight-365, we streamline the process of applying for Regime 40, ensuring that your goods are swiftly and legally released for free circulation, allowing you to focus on your core business operations without concerns about customs compliance.
The fundamental difference between Regime 40 and Regime 42 lies in how and when Value Added Tax (VAT) is handled for goods imported into the European Union (EU).
Regime 40 (Release for Free Circulation)
Purpose: Regime 40 is used for releasing imported goods into free circulation within the EU after they arrive from outside the EU.
VAT Handling: Under Regime 40, import VAT and any applicable customs duties are paid at the point of entry into the EU. Once the VAT and duties are paid, the goods are considered to be in free circulation within the EU, meaning they can be moved freely between EU member states without further customs controls.
Use Case: This regime is typically used when goods are intended to remain in the country of importation or when the importer is ready to pay the import VAT immediately upon entry.
Regime 42 (Import with VAT Deferral)
Purpose: Regime 42 is designed to facilitate the movement of goods through one EU member state to another, deferring the VAT payment until the goods reach their final destination within the EU.
VAT Handling: Under Regime 42, import VAT is not paid at the point of entry into the EU. Instead, VAT is deferred and paid in the destination country where the goods are ultimately sold or consumed. This regime is beneficial for cash flow management, as it allows businesses to avoid paying VAT upfront in the country of importation.
Use Case: Regime 42 is commonly used when goods are imported into one EU country but are destined for another EU country. For example, goods imported into the Netherlands and then transported to France would use Regime 42 to defer VAT payment until they arrive in France.
Summary of Differences:
Regime 40 involves paying VAT at the point of entry into the EU and allows goods to be freely circulated within the EU after that.
Regime 42 defers the payment of VAT until the goods reach their final destination within the EU, benefiting businesses by improving cash flow and simplifying cross-border transactions within the EU.
TAX & DUTIES
We hope this page will help you understand Tax and Duties for Imported/Exported goods, you will find explanations on the types of duties you will need to pay and how to pay them. For an in depth conversation regarding specialists requirements or specific procedures, click the button below to get in touch with one of our team!
Understanding Tax, Duties, and Customs Payments
When importing goods into the UK, understanding the various tax, duty, and customs payment requirements is crucial for ensuring compliance and smooth operations. Here’s a breakdown of the key concepts and processes involved:
What Are Duties and Taxes?
Duties are taxes imposed on imported goods by the UK government. These are calculated based on the value of the goods, their classification, and their origin. VAT (Value Added Tax) is a consumption tax added to most goods and services sold in the UK. Both duties and VAT are payable to HM Revenue & Customs (HMRC) when goods are imported.
Types of Duties:
Import Duty
Based on the tariff classification of your goods and their value.
Excise Duty
Applies to specific goods like alcohol, tobacco, and fuel.
How to Determine Duty and VAT Amounts
To calculate the duties and VAT payable, you need to:
Classify Your
Goods
You must identify the correct commodity code for your goods. This code dictates the applicable duty rate and VAT. Use the UK Trade Tariff to find this code, or consult with a customs expert to ensure accuracy.
Determine the Customs Value
The customs value includes the total cost of the goods, shipping fees, and insurance costs. The duties you need to pay will be calculated based on this total combined value, so ensure it’s accurate and complete.
Apply the
Duty Rate
Multiply the customs value by the duty rate assigned to your specific commodity code. This will give you the amount of duty owed, which is essential in completing your calculations to ensure that all correct payments are made.
Calculate
VAT
VAT is applied to the total of the customs value plus the duty amount. In the UK, the standard VAT rate is 20%, although reduced rates may apply to some goods, depending on their category and their origin due to special arrangements.
How to Determine Duty and VAT Amounts
There are several methods to settle VAT and duty payments:
Immediate Payment:
Direct Payment: Pay VAT and duties directly to HMRC at the time of importation. This is typically done through the customs declaration process and can be made directly or through your Customs Broker/Freight Forwarder.
Postponed VAT Accounting (PVA):
Overview: Allows businesses to account for VAT on their VAT return rather than paying it upfront at the time of import. This method helps manage cash flow.
How to Use: You must be VAT-registered and use the PVA scheme by indicating it on your customs declaration. Ensure you accurately account for VAT on your next VAT return.
Customs Duty Deferment Account:
Overview: A Duty Deferment Account lets the importer (or someone who represents them) make one payment a month through Direct Debit instead of paying for individual consignments.
How to Set Up: Apply for a Deferment Account through HMRC. You’ll need to provide financial security, which can be in the form of a bank guarantee or cash deposit.
Monthly Statements:
Overview: For those with a Deferment Account, HMRC will issue a monthly statement detailing the amount of duties and VAT deferred. Payments are then made according to this statement.
Electronic Payment:
Overview: Payments can be made electronically via CHIEF (Customs Handling of Import and Export Freight) or its successor, CDS (Customs Declaration Service). This is often more efficient and can streamline the payment process.
For detailed guidance on each method and to ensure compliance, consult HMRC’s guidance on VAT and Duty payments or seek advice from Freight-365 with one of our customs advisors. By understanding these processes and utilising the appropriate payment methods, you can streamline your import operations and maintain regulatory compliance.
Key Features
Efficient and organised documentation for all multimodal freight movements.
Streamlined Process
Our process ensures that all documentation is properly handled and tracked in a timely manner.
Expert Assistance
Our team of knowledgeable experts are available to assist with any documentation needs.
Full Transparency
We believe in transparency and provide easy access to all documentation for our clients.
Secure Storage
All documentation is securely stored and can be accessed at any time for reference.
Client Testimonials
“We are relatively new to Freight 365, so far we are happy with the communication style, and how informative they have been.
Despite this being a new relationship, we would fully recommend them as a trusted Freight Forwarder”
Georgina
Aircraft Chemicals
“As buyer who’s not very familiar with imports I’ve always found F-365 to be very helpful and quick to respond whilst at the same time providing an efficient and professional service.
I would fully recommend to anyone dealing in freight movements”
James
Manufacture & Innovation
“Our account manager goes above and beyond when addressing our queries, and is always a pleasure to work with. We have been clients of Freight 365 for years and have always had our requirements met and exceeded. Highly recommend!”
Myra
International Importer
“We’ve been working with Freight 365 for many years, and the experience has been exceptional. They’re always reliable, our shipments arrive on time.
Their process is efficient, saving us time and hassle. We’re really happy with their service.”
Nani
Stone Fabrication
